NetCONNECT

NetCONNECT is your mobile gateway to broadband service management, letting you check availability, manage support cases, and monitor active services directly from your smartphone or tablet.

Stay in control of your connectivity with instant access to service status and real-time support information. Whether you're resolving service-affecting issues or tracking outstanding queries, NetCONNECT delivers the tools you need to act fast. Check broadband availability across FTTC, ADSL, and EFM services, view detailed configuration information, and update case statuses on the go — no desktop required.

Manage your active services with complete visibility. View all connected services and their details, check DSLAM status to diagnose network issues, and monitor line usage with interactive graphs. Track daily consumption over the past 30 days or review monthly trends to understand your usage patterns and optimize your service plan.

For sales teams, NetCONNECT offers instant access to availability data across the full Cerberus connectivity range. Respond to customer inquiries immediately and close deals faster with real-time service information at your fingertips.

Create and track support cases effortlessly. Add new cases, view open tickets with full details, and update status updates without delays. Raise cases directly from your service details to streamline issue reporting and resolution.

NetCONNECT transforms how you interact with your business connectivity. Built by Cerberus Networks, a leading UK provider of enterprise connectivity and cloud computing services, it brings the power of professional service management to mobile devices.